Medical Billing Made Simple
Make No Gap, Known Gap, Medicare, DVA, Workcover and TAC claims in seconds from your phone
seconds
Average Submission Time
hours
Average Payment Time
%
Claim Capture & follow-up
The new standard in claim processing efficiency
Built by a doctor who saw firsthand how billing shortchanges the people delivering care. Designed specifically for ECLIPSE claims and patient invoicing, for the specialists who want to get paid in full, faster.
Fast
Reduce your claiming workload to a few minutes per day.
Reliable
Improve your cashflow with fast payment and low error rates.
Effective
Peace of mind with full visibility into claim status and payment.
Responsive
Have confidence in the support of our experienced team.
How It Works
Submitting an inpatient ECLIPSE claim takes seconds. FreshClaim validates, prepares, and tracks every claim — from point of care to payment in your account.
1
Scan a Sticker
Our encrypted App allows secure patient data capture straight from your smartphone.
2
Select Options
Choose the location and the services that you have provided. The app will automatically pre-fill as much of the data as possible.
3
Click Submit
Click the submit button - FreshClaim does the rest! From error correction, tracking your claim progress, through to reporting when your claims have been paid.
2.85% isn't the number that determines what you keep. Your loss rate is.
FreshClaim closes revenue loss at all three points — before submission, at lodgement, and in follow-up. Most billing services only address one.
See how your billing stacks up- Physicians
- Anaesthetists
- Proceduralists and Assistants
- Psychiatrists
Physicians
Our efficient claiming workflow allows you to submit claims quickly, reducing reliance on staff and maximising independence.
Submit claims on your rounds in seconds, without interrupting your day
Easily manage and bill consults
Access patient billing history in seconds
The FreshClaim Advantage
1-Click Sticker Capture
Capture claim and patient information with a single click via your phone's camera.
Direct Payments
Get paid directly from Eclipse into your bank account, with no intermediaries.
Real-Time Financials
Receive updates on claim progress and payments in real-time
Automated Validation
Automated validation of patient and claim details, enabling a 99.8% claim success rate.
Searchable History
Search historical claims to speed up claim capture for repeat patients.
Secure By Design
Secured in HIPAA-compliant Australian data centers, with end-to-end encryption of data.
Dr Sujie Chandran
Procedural Gastroenterologist
Fresh claim is a game changer in the medical billing industry. Intuitive, highly functional app means you no longer have to carry stickers and try and recall what you were supposed to bill. The ability to track where your claims are in the payment cycle is a fantastic addition. The team are highly responsive to feedback and provide tremendous support.
Users Love Our Hassle-Free Billing
Here's what our customers have to say about their experiences with the FreshClaim - Australia’s most advanced billing service
Resources
Billing Losses Calculator
See where revenue is lost across submission, lodgement, and follow-up.
How Anaesthetic Billing Works
Time units, RVG multipliers, and fund-specific derived fee calculations explained.
Surgical Assistant Billing
Fees, rebates, MOR calculations, and gap decisions for surgical assistants.
Choosing a Billing Service
What to look for when comparing medical billing providers.
Provider Number Registration
How to register new provider numbers for ECLIPSE and health fund billing.
Referral Details Guide
Why complete referral information matters for claim approval.
How long will it take to get set-up?
Once you have completed the registration form, our users are generally fully registered and up and running within 2~3 weeks.
Can you help me through the set-up process?
Yes! Our experienced staff can walk you through the entire registration process, and provide pre-filled paperwork, guiding you through all the way.
How long do claims take to get approved?
Around 50% are paid in less than 2 working days - from when you send us a claim - and the vast majority within a week.
How do I get paid?
Payments are made straight into your nominated bank account from Eclipse. FreshClaim does not act as a middleman, doesn't hold up your payments, and doesn't keep your income on hold.