Medical Billing Made Simple
Make No Gap, Known Gap, Medicare, DVA, Workcover and TAC claims in seconds from your phone
seconds
Average Submission Time
hours
Average Payment Time
%
Claim Capture & follow-up
The new standard in claim processing efficiency
Most inpatient billing services in Australia manage claims after errors happen. FreshClaim prevents them before submission. Built specifically for ECLIPSE claims, MBS rules, and the specialist doctors who need it right the first time.
Fast
Reduce your claiming workload to a few minutes per day.
Reliable
Improve your cashflow with fast payment and low error rates.
Effective
Peace of mind with full visibility into claim status and payment.
Responsive
Have confidence in the support of our experienced team.
How It Works
Submitting an inpatient ECLIPSE claim takes seconds. FreshClaim validates, prepares, and tracks every claim -- from point of care to payment in your account.
1
Scan a Sticker
Our encrypted App allows secure patient data capture straight from your smartphone.
2
Select Options
Choose the location and the services that you have provided. The app will automatically pre-fill as much of the data as possible.
3
Click Submit
Click the submit button - FreshClaim does the rest! From error correction, tracking your claim progress, through to reporting when your claims have been paid.
Where Billing Revenue Goes Missing
Australian specialist billing loses revenue in three places: claims that never make it into the system, claims rejected at submission, and claims that are approved but never followed up. Most billing services address only the second. FreshClaim is built to close all three.
- Physicians
- Anaesthetists
- Proceduralists and Assistants
- Psychiatrists
Physicians
Our efficient claiming workflow allows you to submit claims quickly, reducing reliance on staff and maximising independence.
Submit claims on your rounds in seconds, without interrupting your day
Easily manage and bill consults
Access patient billing history in seconds
The FreshClaim Advantage
1-Click Sticker Capture
Capture claim and patient information with a single click via your phone's camera.
Direct Payments
Get paid directly from Eclipse into your bank account, with no intermediaries.
Real-Time Financials
Receive updates on claim progress and payments in real-time
Automated Validation
Automated validation of patient and claim details, enabling a 99.8% claim success rate.
Searchable History
Search historical claims to speed up claim capture for repeat patients.
Secure By Design
Secured in HIPAA-compliant Australian data centers, with end-to-end encryption of data.
Dr Sujie Chandran
Procedural Gastroenterologist
Fresh claim is a game changer in the medical billing industry. Intuitive, highly functional app means you no longer have to carry stickers and try and recall what you were supposed to bill. The ability to track where your claims are in the payment cycle is a fantastic addition. The team are highly responsive to feedback and provide tremendous support.
Users Love Our Hassle-Free Billing
Here's what our customers have to say about their experiences with the FreshClaim - Australia’s most advanced billing service
How long will it take to get set-up?
Once you have completed the registration form, our users are generally fully registered and up and running within 2~3 weeks.
Can you help me through the set-up process?
Yes! Our experienced staff can walk you through the entire registration process, and provide pre-filled paperwork. All you need to do is sign.
How long do claims take to get approved?
This varies by health fund, but around 50% are paid in less than 2 working days, and the vast majority within a week.
How do I get paid?
Payments are made straight into your nominated bank account from Eclipse. FreshClaim does not act as a middleman, and has no access to your account.